Understanding Doorstep Banking (DSB) Services in SBI: Extending FinInclusion to Your Doorstep

Introduction to Doorstep Banking (DSB)

Doorstep Banking, also known as DSB (Delhi Service Bureau) in the context of SBI (State Bank of India), is an innovative service that provides individuals with access to a wide range of banking services without having to visit a physical branch. Designed for customers who have fully KYC (Know Your Customer) compliant and active saving or current accounts with a valid registered mobile number, DSB offers a convenient and efficient way to manage financial transactions from the comfort of your home or office.

With DSB, individuals can avail a plethora of financial and non-financial services within a 10KM radius of their registered address. This eliminates the need to travel to the bank, making it particularly beneficial for individuals who may have physical disabilities, live in remote areas, or lead busy lifestyles. Ideal for enhancing financial inclusion, DSB plays a pivotal role in making banking services accessible to a broader audience.

Key Services Offered Under DSB

1. Cash Deposit and Withdrawal

One of the primary services offered through DSB is the convenience of making cash deposits and withdrawals right at your doorstep. This ensures that customers can manage their finances without the need to physically visit a bank, providing a seamless experience even during adverse weather conditions or personal emergencies.

2. Statement of Account and Term Deposit Advice

Customers can also avail of services related to obtaining statements of account and advice regarding term deposits. This helps in keeping track of their financial activities and offers valuable insights into investment opportunities. The ability to receive detailed account information ensures transparency and empowers individuals to make informed financial decisions.

3. Cheque Book Requisition Slip

DSB facilitates the process of requesting a new cheque book via the service providers. This service simplifies the procedure and ensures that customers can continue their banking activities seamlessly, even if they lose or run out of cheque books.

4. TDS and Form 16 Certificate

Managing tax deductions and obtaining Form 16 certificates can be a cumbersome task. DSB services make this process more accessible through their service providers. Customers can easily get their TDS (Tax Deducted at Source) processed and receive the necessary form to manage their tax-related documents.

5. Life Certificate Form 15G/15H

Need to manage your life insurance needs? DSB service providers can assist in obtaining and updating your Life Certificate Form 15G and 15H. These certificates are crucial for tax benefits and can be effortlessly managed through the DSB network.

6. Pick Up of KYC Documents Nomination Form

Keeping your KYC (Know Your Customer) documents up to date is essential for banking compliance. DSB services can assist in picking up and updating these documents, ensuring that your account remains fully compliant and your financial transactions proceed smoothly.

7. Pick Up of Fund Transfer Request

Executing fund transfers is also covered under DSB services. This service allows customers to initiate fund transfers without the need to visit the bank, ensuring seamless and swift transactions.

8. IT Challan / Govt Business/GST

Government-related requirements and tax liabilities can be managed through DSB services. Obtaining tax challans and managing GST (Goods and Services Tax) related needs can be easily handled through the service providers, ensuring timely and accurate compliance.

9. Issue of Standing Instructions

Setting up standing instructions for regular financial activities, such as recurring payments or automatic bill payments, can be done efficiently through DSB services. This ensures that your financial operations are automated and managed without the need for constant oversight.

10. Other Services Included from Time to Time

The DSB service list is not static and may include additional services as needed. This flexibility ensures that customers can utilize the most relevant and needed services, enhancing their overall banking experience.

For more detailed information and to access these services, visit our DSB Services page.