How to Cancel Your STARZ Add-on Subscription: A Comprehensive Guide

Are you looking to cancel your subscription to the STARZ add-on service? Whether you are using the STARZ app on your phone or a web browser, the process can be straightforward once you know the steps. Follow this detailed guide to ensure that you cancel your subscription efficiently.

CESSATION OF SUBSCRIPTION

To start the cancellation process, open a new web browser page on your phone and visit the STARZ website. Once you are on the homepage, follow these steps:

Click on the three lines in the upper right-hand corner of the page. Scroll down to the last option, which is “LOG IN,” and click on it. Enter your email address if it is different from the one used for your home account. Use the email address that you have used for the app. Hit the red “LOG IN” button to proceed. Select the option that corresponds to signing in with your account on the app. Navigate to the profile of the person who set up the phone/app account. You can select this from the primary profile option. Scroll down to the second window and tap on “SETTINGS.” Scroll down to the section labeled “MY SUBSCRIPTIONS” and tap on “CANCEL SUBSCRIPTION.” Choose the reason for cancellation from the options provided. Scroll down and tap on “CONTINUE CANCEL” to proceed. Go through the next page that lists new offers and tap on “CONTINUE CANCEL” again. Enter your password to confirm and tap on “CANCEL SUBSCRIPTION.”

Once the cancellation process is completed, you will receive a confirmation of your canceled subscription. It is important to take a screenshot of the final confirmation page as this serves as proof of your subscription cancellation. This is especially useful in case there is any discrepancy with the billing process.

Important Notes

It is crucial to take the following into consideration:

If you are charged beyond the confirmed billing date mentioned on the final cancel confirm page, submit the screenshot of your cancel page as evidence. Always ensure that the email address you are using belongs to the correct account, whether it is linked to your TV provider or a separate personal account. Confirm that you have selected the correct profile during the cancellation process to avoid any issues.

By following these steps carefully, you should be able to cancel your STARZ add-on subscription smoothly and effectively.